Building 236

Hours of Operation

The Information and Referral Program (I&R) serves as a centralized point for information and referral. It has a comprehensive network of internal and external agencies, services and programs. It is also responsible for in and out processing. Our trained staff will provide soldiers, SOFA status civilians and family members with any information or assistance needed or refer them to the appropriate agency for assistance.

The Army Financial Readiness Program offers services to assist Soldiers and their Families with their financial affairs. It is designed to educate Soldiers and their Families of their rights as consumers. Financial planning within the Army is critical to all Soldiers, more especially the Troop Program Unit (TPU) Soldier. Training opportunities are available to Soldiers and Families.

Financial Readiness Program Managers can schedule Financial Readiness Training for commands at their request. Assistance can be provided for Budgeting, Financial Emergencies, Saving and Investing, Credit and Collection, Home Buying or Renting, and Taxes.

The Employment Readiness Program (ERP) provides comprehensive, accurate, easily accessible and up-to-date information on available employment opportunities, education and volunteer resources and support services which enable customers to make informed decisions on seeking employment.

The primary purpose of the ERP is to assist family members who are relocating as a result of a military or civilian sponsor's PCS. ERP works with the Civilian Personnel Advisory Center (CPAC), and community agencies, to provide a full range of employment-related services and assistance to family members during their job search and career development.

Army Emergency Relief (AER) is a private, nonprofit organization that was established in 1942 to help relieve financial distress of Soldiers and their family members who experience financial emergencies. The purpose of AER is to provide financial assistance to Soldiers, Retirees, Survivors, Orphans and immediate Family Members when they are experiencing difficulties due to an unforeseen emergency. The AER Program plays a unique and important role in helping the Army "Take Care of Its Own".

Approval of AER assistance is based on the need created by an emergency beyond the control of the Soldier. Emergency financial assistance can be provided in the way of an Interest Free Loan and/or Grant. Commissary Food Vouchers may also be available for families in need.

AER's secondary mission to help Army families with the cost of undergraduate level education, post secondary vocational training, and preparation for acceptance by service academies for their dependent children.

For these reasons, the AER assistance program is conducted within the Army structure by major commanders and their installation/organization commanders through AER sections and other related organizations.

Visit www.aerhq.org for more information about AER and scholarship opportunities or visit the AER Office on Torii Station.

The Family Advocacy Program (FAP) is the Army's program designed with the mission of education to prevent spouse and child abuse, to encourage the reporting of all instances of abuse, and to treat all family members affected by or involved in abuse so that those families can be restored to a healthy state. FAP is a command-directed program under the authority of AR 608-18.

The Family Advocacy Program works with individuals and families to strengthen family relationships using education and prevention tactics. The program is dedicated to enhancing individual coping skills and alleviating the underlying causes of stress associated with family violence. FAP provides prevention education service to restore and maintain a healthy environment, while respecting customer confidentiality. Although FAP coordinates the legal, law enforcement, social services and medical aspects of family violence on each installation, program responsibilities are primarily divided at the installation between Army Community Service (ACS) and Medical Treatment Facility (MTF) staff.

Prevention/Education Workshops/Classes: FAP provides a wide range of classes designed to enhance interpersonal skills and prevent family violence. Life Skills classes are designed to help attendees develop skills that will benefit them in their daily lives and to prevent instances of family violence. All classes are free. Attendees may self-enroll or be referred to classes by the chain of command or health professional. These are offered on a regular basis and classes can be tailored for a specific topic or audience. General categories of classes include:

• Command FAP Education
• Annual FAP Troop Training to all units and soldiers at Torii Station
• Domestic Violence Prevention
• Child Safety
• Child Abuse Prevention and Intervention
• Couples Communication
• Stress Reduction
• Parenting Classes
• Anger Management
• Blended Families
• Single Parenting
• Parenting of Teens
• Conflict Resolution

• 24 hour confidental assistance
• Safe Help Line
• Rape, Abuse, and Incest National Network

The SAPR Program is an Army Program under Family Advocacy designed to prevent sexual assault through awareness, training, education, victim advocacy, response, reporting and accountability. The SAPR program is a command-directed program under AR 600-20.

Victims of sexual assault and domestic abuse have two reporting options: restricted and unrestricted. In a restricted report the victim's identity will be not be released and there will not be an investigation. A restricted report can be made to the SARC/Victim Advocate or Unit Victim Advocate, or initiated through the Health Care Provider or Chaplain. In an unrestricted report Command and CID will be notified and an investigation may be initiated. Victims are eligible for medical, counseling and advocacy services under both reporting options.

For more information or to report an assault contact the SARC/Victim Advocate.

If you're not sure if it's sexual assault or domestic abuse call.

The EFMP is a DA mandatory program working in concert with other military and civilian agencies to service families with special needs per AR 608-75. The EFMP is designed to provide a comprehensive, coordinated, multidisciplinary approach for medical, educational, community support, housing, and personnel-type services to families with Exceptional Family Members (EFM's).

ACS EFMP Manager is available to serve as the coordinating agency to address EFM special issues and to advise families of services available on the installation. The EFMP Manager offers administrative assistance to soldiers with EFM's in several areas; help with enrollments and updates, family travel requests, exceptions to policy, family readiness planning, and transition assistance to new medical and educational providers is given upon request. Assist families in developing solutions to individual and community EFM issues and problems (e.g. inaccessible facilities and programs). The EFMP Manager also maintains a Resource Library containing diagnosis-related information, a community resource directory, research and advocacy organizations at the national, state, and local levels. For more information, call 644-4106.

Criteria for EFMP Enrollment: All soldiers in/out processing with EFMs at Torii Station are required to in/out process with the EFMP Manager, located in ACS Building 236, for coordination of services, schools and housing. Service members should HAND CARRY medical records, school records, and EFMP information. Soldiers coming to Torii Station should have their needs coordinated PRIOR to coming to this area. See your EFM Manager at your installation. All families should ensure they have at a minimum 30 days of required medication upon arrival. INCOMING Soldiers are required to notify military personnel that they have an EFM upon in processing. All soldiers going overseas assignments are required to have an Overseas Screening done PRIOR to concurrent travel approval for all family members. No family travel will be approved until this is completed. The medical services on Okinawa are very limited. Medical care (specialty) is completed through the nearby Lester Naval Hospital (USNH), with some referrals into the community.

Indications of severity requiring enrollment: Potentially life threatening conditions, to include Asthma, Sickle Cell disease and Insulin Dependent Diabetes

Attention Deficit Hyperactivity Disorder - requiring medication and treatment by a Pediatrician, mental health care provider or counselor and family members who require intensive follow-up support: high risk newborns, patients with cancer, leukemia, etc.

TO ENROLL IN EFMP: Help us to become proactive rather than reactive and everyone involved benefits. Knowingly withholding information, or refusal to enroll in the Exceptional Family Member program is punishable under UCMJ. Contact the EFMP point of contact at ACS to get the forms and begin the assessment process. Once completed, ACS staff will forward the forms to the regional medical center for coding, and on to Army personnel agencies that enrolls the soldier.

Visit the DoD EFMP Homepage

The AFAP program provides a mechanism for all the individuals who compose the Army’s global force--soldiers, retirees, DA Civilians, and family members, including surviving spouses--to identify issues of concern that impact the well-being of Army members.

Through this process, issues requiring action are prioritized, assigned to a lead agency for resolution, and an action plan is established to achieve desired change. The issues are monitored through a formal process that dictates leadership review, guidance, direction, and approval.

AFTB is a volunteer-led organization with a central tenet: provide training and knowledge to spouses and family members to support the total Army effort. Strong families are the pillar of support behind strong Soldiers. It is AFTB's mission to educate and train all of the Army in knowledge, skills, and behaviors designed to prepare our Army families to move successfully into the future.

AFTB Online Training is on the MyArmyOneSource.com site that is affiliated with this portal. You can use your same username and password or register for a new account to gain access. AFTB offers three levels of online training. Please use the instructions below to access MyArmyOneSource and start AFTB Online Training.
Level I Training is for families new to the military.
Level II Training is for emerging leaders within the Army Community.
Level III Training is for experienced Army family members who may assume leadership roles.

Throughout history, volunteers have played an integral role in the life of soldiers and their families. In the early years of our country, volunteer's mended uniforms, cared for the sick and wounded, and comforted families of fallen soldiers. Today our volunteers are found throughout the military community. Soldiers, civilians, retirees, spouses and youth provide aid to schools and hospitals, donate their time on sports fields, and volunteer in many other organizations and offices. Through their dedicated service, volunteers transform military installations into communities. The program is now recognized as the Army Volunteer Corps.

There are many volunteer opportunities at Torii Station and on Okinawa, Japan. Being a volunteer means that you get to choose the area to volunteer whether it's at the Libraries, Fitness Center, local and DoDDS schools, or ACS. The opportunities are endless.

To become a volunteer, you must first visit the ACS Army Volunteer Corps Coordinator (AVCC), 644-4110 to discuss your options and also to complete the required volunteer packet. Next you will receive an in-depth orientation covering childcare, rights and responsibilities, experience progression, awards and much more. This orientation provides you the tools to be an effective volunteer and will also ensure that you have a pleasant experience as you provide volunteer service to the community.

All volunteers are recognized at the annual Volunteer Recognition Ceremony in April. This is a large event to show our appreciation for all that volunteers do throughout the year. For more information on this event, contact the AVCC at 644-4743.

The loan closet is available for those in PCS transition. The loan closet offers a variety of appliances, utensils, pots & pans, vacuum cleaners, coffee pots, and much more.

• home
• advertise
• contact
• contact webmaster